{"id":9556,"date":"2021-09-17T09:53:21","date_gmt":"2021-09-17T09:53:21","guid":{"rendered":"https:\/\/www.mazdek.ch\/demo-import\/?page_id=9556"},"modified":"2024-03-07T22:00:35","modified_gmt":"2024-03-07T21:00:35","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/royaldoener.ch\/fr\/questions-frequemment-posees\/","title":{"rendered":"Questions Fr\u00e9quemment Pos\u00e9es"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; el_class=&#8221;zindex with-shadow overflow-hidden&#8221; css=&#8221;.vc_custom_1631199104404{margin-top: -200px !important;margin-right: 15px !important;margin-bottom: 120px !important;margin-left: 15px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;border-radius: 10px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1631199104404{margin-top: -200px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1631199104404{margin-top: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199104405{margin-top: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627977556344{padding-bottom: 24px !important;border-radius: 10px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1627977456891{padding-top: 55px !important;padding-right: 40px !important;padding-left: 45px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0&#8243; css_tablet_portrait=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title kd-animated fadeIn  \" data-animation-delay=200><h3 class=\"separator_off\" >Assurance qualit\u00e9 et production<\/h3><h6 class=\"subtitle\" style=\"font-size:16px;\">Nous sommes l\u00e0 pour vous aider avec toutes vos questions concernant l'assurance qualit\u00e9 et la production.<\/h6><\/header>[\/vc_column_inner][vc_column_inner css=&#8221;.vc_custom_1631199317522{padding-top: 60px !important;padding-right: 45px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6&#8243; css_tablet_portrait=&#8221;.vc_custom_1631199317522{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199317523{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;1. Quel syst\u00e8me de contr\u00f4le utilise Royal D\u00f6ner ?&#8221; css_animation=&#8221;fadeIn&#8221;]Royal D\u00f6ner met en \u0153uvre le concept HACCP (Analyse des Risques et Points Critiques pour leur Ma\u00eetrise).[\/vc_toggle][vc_toggle title=&#8221;2. En quoi consiste le concept HACCP ?&#8221; css_animation=&#8221;fadeIn&#8221;]Le concept HACCP comprend des contr\u00f4les \u00e0 toutes les \u00e9tapes de la production alimentaire, de la fabrication \u00e0 la distribution et au stockage.[\/vc_toggle][vc_toggle title=&#8221;3. O\u00f9 Royal D\u00f6ner se procure-t-il ses mati\u00e8res premi\u00e8res ?&#8221; css_animation=&#8221;fadeIn&#8221;]Royal D\u00f6ner se procure exclusivement ses mati\u00e8res premi\u00e8res aupr\u00e8s de producteurs disposant d&#8217;une assurance qualit\u00e9.[\/vc_toggle][vc_toggle title=&#8221;4. Comment les doners sont-ils stock\u00e9s apr\u00e8s traitement ?&#8221; css_animation=&#8221;fadeIn&#8221;]Les d\u00f6ners sont rapidement congel\u00e9s apr\u00e8s traitement et stock\u00e9s dans notre entrep\u00f4t frigorifique interne, o\u00f9 ils font l&#8217;objet de v\u00e9rifications r\u00e9guli\u00e8res de qualit\u00e9.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#e7e7e7&#8243; css=&#8221;.vc_custom_1627977601689{padding-right: 45px !important;padding-left: 45px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627977556344{padding-bottom: 24px !important;border-radius: 10px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1627977456891{padding-top: 55px !important;padding-right: 40px !important;padding-left: 45px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0&#8243; css_tablet_portrait=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title kd-animated fadeIn  \" data-animation-delay=200><h3 class=\"separator_off\" >Notes l\u00e9gales et protection des donn\u00e9es<\/h3><h6 class=\"subtitle\" style=\"font-size:16px;\">Cette section fournit des informations sur nos Conditions G\u00e9n\u00e9rales d'Utilisation, notre Politique de Confidentialit\u00e9, notre Politique de Cookies, et d'autres aspects juridiques.<\/h6><\/header>[\/vc_column_inner][vc_column_inner css=&#8221;.vc_custom_1631199325000{padding-top: 60px !important;padding-right: 45px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6&#8243; css_tablet_portrait=&#8221;.vc_custom_1631199325000{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199325001{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;1. Quel syst\u00e8me de contr\u00f4le utilise Royal D\u00f6ner?&#8221; css_animation=&#8221;fadeIn&#8221;]Royal D\u00f6ner met en \u0153uvre le concept HACCP (Analyse des Risques et Points Critiques pour leur Ma\u00eetrise).[\/vc_toggle][vc_toggle title=&#8221;2. Comment traite Royal D\u00f6ner mes donn\u00e9es personnelles?&#8221; css_animation=&#8221;fadeIn&#8221;]Les informations concernant le traitement de vos donn\u00e9es personnelles se trouvent dans notre Politique de Confidentialit\u00e9.[\/vc_toggle][vc_toggle title=&#8221;3. Quels cookies sont utilis\u00e9s sur le site de Royal D\u00f6ner ?&#8221; css_animation=&#8221;fadeIn&#8221;]Notre Politique en mati\u00e8re de cookies contient des informations d\u00e9taill\u00e9es sur les cookies que nous utilisons et sur la mani\u00e8re dont vous pouvez ajuster vos param\u00e8tres de cookies.[\/vc_toggle][vc_toggle title=&#8221;4. Comment Royal D\u00f6ner prot\u00e8ge-t-il mes donn\u00e9es ?&#8221; css_animation=&#8221;fadeIn&#8221;]Nous mettons en \u0153uvre des mesures de s\u00e9curit\u00e9 \u00e9tendues pour prot\u00e9ger vos donn\u00e9es contre tout acc\u00e8s non autoris\u00e9 ou abusif. Pour plus de d\u00e9tails, veuillez consulter notre Politique de Confidentialit\u00e9.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627978352232{margin-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1627978082804{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1627978082804{margin-top: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1627978082804{margin-top: -60px !important;}&#8221; css_mobile=&#8221;.vc_custom_1627978082805{margin-top: -90px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627978063259{padding-top: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp panel-trigger-btn\" data-animation-delay=200><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"fas fa-comment\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >R\u00e9ponse rapide<\/h4><p >Vous pouvez nous envoyer un message rapidement et facilement ici.<\/p><a class=\"cb-simple-link\" href=\"https:\/\/royaldoener.ch\/en\/kontakt\" target=\"_blank\"><\/a><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp\" data-animation-delay=400><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"iconsmind-Old-Telephone iconsmind-Communications-Network\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >Discutons!<\/h4><p >Notre \u00e9quipe est l\u00e0 pour vous, pour \u00e9couter et trouver des solutions.<\/p><a class=\"cb-simple-link\" href=\"tel:+41522330200\" target=\"_blank\" ><\/a><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp\" data-animation-delay=600><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"iconsmind-Facebook-2 iconsmind-Social-Media\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >m\u00e9dias sociaux<\/h4><p >Joignez-vous \u00e0 nous d\u00e8s maintenant sur les r\u00e9seaux sociaux!<\/p><a class=\"cb-simple-link\" href=\"https:\/\/www.facebook.com\/royaldoener\" target=\"_blank\" rel=\"noopener\"><\/a><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp\" data-animation-delay=800><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"iconsmind-Support iconsmind-User-Interface\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >Soutien<\/h4><p >Nous vous offrons aide et soutien pour vos pr\u00e9occupations.<\/p><a class=\"cb-simple-link\" href=\"https:\/\/royaldoener.ch\/en\/kontakt\" target=\"_blank\"><\/a><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1631199373559{padding-top: 60px !important;padding-bottom: 70px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1631199373560{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199373560{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<div data-speed=\"3000\" class=\"kd-text-rotator kd-rotatorid-69de23ced9766 text-center \"><h2 class=\"kd-text-rotator-container slide\" style=\"\">Vous avez un nouveau projet en t\u00eate ? <span class=\"kd-rotator-wrapper\"><span class=\"rotator-single is-visible\">Commencez d\u00e8s aujourd'hui !<\/span><span class=\"rotator-single \">Rejoignez-nous !<\/span><span class=\"rotator-single \">Entamons une discussion !<\/span><\/span><\/h2><\/div><header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title kd-animated fadeIn   vc_custom_1709763227612\" data-animation-delay=200><h6 class=\"subtitle\" >Vous vous lancez dans un nouveau projet ? Plongeons-y ! Avec nous \u00e0 vos c\u00f4t\u00e9s, vos r\u00eaves peuvent devenir r\u00e9alit\u00e9. Notre \u00e9quipe d\u00e9vou\u00e9e est l\u00e0 pour vous soutenir tout au long du parcours, de la conception \u00e0 l'ach\u00e8vement. Nous \u00e9coutons attentivement, comprenons votre vision et proposons des solutions sur mesure. Faisons-le ensemble !<\/h6><\/header><a   class=\"tt_button tt_primary_button btn_primary_color  button-center panel-trigger-btn   kd-animated zoomIn add-margin-right\" data-animation-delay=200><span class=\"prim_text\">Contact<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; el_class=&#8221;zindex with-shadow overflow-hidden&#8221; css=&#8221;.vc_custom_1631199104404{margin-top: -200px !important;margin-right: 15px !important;margin-bottom: 120px !important;margin-left: 15px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;border-radius: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9556","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/pages\/9556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/comments?post=9556"}],"version-history":[{"count":32,"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/pages\/9556\/revisions"}],"predecessor-version":[{"id":11090,"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/pages\/9556\/revisions\/11090"}],"wp:attachment":[{"href":"https:\/\/royaldoener.ch\/fr\/wp-json\/wp\/v2\/media?parent=9556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}