{"id":9556,"date":"2021-09-17T09:53:21","date_gmt":"2021-09-17T09:53:21","guid":{"rendered":"https:\/\/www.mazdek.ch\/demo-import\/?page_id=9556"},"modified":"2024-03-07T21:09:16","modified_gmt":"2024-03-07T20:09:16","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/royaldoener.ch\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; el_class=&#8221;zindex with-shadow overflow-hidden&#8221; css=&#8221;.vc_custom_1631199104404{margin-top: -200px !important;margin-right: 15px !important;margin-bottom: 120px !important;margin-left: 15px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;border-radius: 10px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1631199104404{margin-top: -200px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1631199104404{margin-top: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199104405{margin-top: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627977556344{padding-bottom: 24px !important;border-radius: 10px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1627977456891{padding-top: 55px !important;padding-right: 40px !important;padding-left: 45px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0&#8243; css_tablet_portrait=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title kd-animated fadeIn  \" data-animation-delay=200><h3 class=\"separator_off\" >Quality assurance and production<\/h3><h6 class=\"subtitle\" style=\"font-size:16px;\">We're here to assist with any inquiries regarding quality assurance and production.<\/h6><\/header>[\/vc_column_inner][vc_column_inner css=&#8221;.vc_custom_1631199317522{padding-top: 60px !important;padding-right: 45px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6&#8243; css_tablet_portrait=&#8221;.vc_custom_1631199317522{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199317523{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;1. What quality assurance control system does Royal D\u00f6ner employ?&#8221; css_animation=&#8221;fadeIn&#8221;]Royal D\u00f6ner implements the HACCP concept (Hazard Analysis Critical Control Points).[\/vc_toggle][vc_toggle title=&#8221;2. What does the HACCP concept entail?&#8221; css_animation=&#8221;fadeIn&#8221;]The HACCP concept includes controls at all stages of food production, from manufacturing to distribution and storage.[\/vc_toggle][vc_toggle title=&#8221;3. Where does Royal D\u00f6ner source its raw materials from?&#8221; css_animation=&#8221;fadeIn&#8221;]Royal D\u00f6ner sources its raw materials exclusively from producers with quality assurance.[\/vc_toggle][vc_toggle title=&#8221;4. How are the doners stored after processing?&#8221; css_animation=&#8221;fadeIn&#8221;]The doners are shock-frozen after processing and stored in our in-house freezer warehouse, where they undergo regular quality checks.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#e7e7e7&#8243; css=&#8221;.vc_custom_1627977601689{padding-right: 45px !important;padding-left: 45px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627977556344{padding-bottom: 24px !important;border-radius: 10px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1627977456891{padding-top: 55px !important;padding-right: 40px !important;padding-left: 45px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0&#8243; css_tablet_portrait=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1627977456892{padding-right: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title kd-animated fadeIn  \" data-animation-delay=200><h3 class=\"separator_off\" >Legal notices and data protection<\/h3><h6 class=\"subtitle\" style=\"font-size:16px;\">This section provides information about our Terms and Conditions, Privacy Policy, Cookie Policy, and other legal aspects.<\/h6><\/header>[\/vc_column_inner][vc_column_inner css=&#8221;.vc_custom_1631199325000{padding-top: 60px !important;padding-right: 45px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6&#8243; css_tablet_portrait=&#8221;.vc_custom_1631199325000{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199325001{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;1. What terms apply to my use of the Royal D\u00f6ner website?&#8221; css_animation=&#8221;fadeIn&#8221;]The terms for using our website can be found in our Terms and Conditions.[\/vc_toggle][vc_toggle title=&#8221;2. How does Royal D\u00f6ner handle my personal data?&#8221; css_animation=&#8221;fadeIn&#8221;]Information regarding the processing of your personal data can be found in our Privacy Policy.[\/vc_toggle][vc_toggle title=&#8221;3. What cookies are used on the Royal D\u00f6ner website?&#8221; css_animation=&#8221;fadeIn&#8221;]Our Cookie Policy contains detailed information about the cookies we use and how you can adjust your cookie settings.[\/vc_toggle][vc_toggle title=&#8221;4. What security measures does Royal D\u00f6ner take to protect my data?&#8221; css_animation=&#8221;fadeIn&#8221;]We implement extensive security measures to protect your data from unauthorized access or misuse. For further details, please refer to our Privacy Policy.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627978352232{margin-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1627978082804{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1627978082804{margin-top: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1627978082804{margin-top: -60px !important;}&#8221; css_mobile=&#8221;.vc_custom_1627978082805{margin-top: -90px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1627978063259{padding-top: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp panel-trigger-btn\" data-animation-delay=200><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"fas fa-comment\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >Fast reply<\/h4><p >You can quickly and easily send us a message here.<\/p><a class=\"cb-simple-link\" href=\"https:\/\/royaldoener.ch\/en\/kontakt\" target=\"_blank\"><\/a><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp\" data-animation-delay=400><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"iconsmind-Old-Telephone iconsmind-Communications-Network\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >Let's talk<\/h4><p >Our team is here for you, to listen and find solutions.<\/p><a class=\"cb-simple-link\" href=\"tel:+41522330200\" target=\"_blank\" ><\/a><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp\" data-animation-delay=600><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"iconsmind-Facebook-2 iconsmind-Social-Media\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >Social Media<\/h4><p >We're excited to connect with you on social media.<\/p><a class=\"cb-simple-link\" href=\"https:\/\/www.facebook.com\/royaldoener\" target=\"_blank\" rel=\"noopener\"><\/a><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243;]<div class=\"cb-container  content-center   kd-animated fadeInUp\" data-animation-delay=800><div class=\"cb-wrapper\" style=\"background-color: #fff;\"><div class=\"cb-img-area\"><i class=\"iconsmind-Support iconsmind-User-Interface\" style=\"font-size: 40px; \"><\/i> <\/div><div class=\"cb-text-area\">\n                      <h4 class=\"cb-heading\" >Support<\/h4><p >We offer you help and support with your concerns.<\/p><a class=\"cb-simple-link\" href=\"https:\/\/royaldoener.ch\/en\/kontakt\" target=\"_blank\"><\/a><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1631199373559{padding-top: 60px !important;padding-bottom: 70px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1631199373560{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1631199373560{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<div data-speed=\"3000\" class=\"kd-text-rotator kd-rotatorid-69ecb71a291be text-center \"><h2 class=\"kd-text-rotator-container slide\" style=\"\">Got a new project in mind? <span class=\"kd-rotator-wrapper\"><span class=\"rotator-single is-visible\">Start today!<\/span><span class=\"rotator-single \">Join In!<\/span><span class=\"rotator-single \">Let's have a chat!<\/span><\/span><\/h2><\/div><header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title kd-animated fadeIn   vc_custom_1709420207118\" data-animation-delay=200><h6 class=\"subtitle\" >Embarking on a New Project? Let's Dive In! With us by your side, your dreams can become a reality. Our dedicated team is here to support you throughout the journey, from inception to completion. We listen attentively, grasp your vision, and deliver tailor-made solutions. Let's make it happen!<\/h6><\/header><a   class=\"tt_button tt_primary_button btn_primary_color  button-center panel-trigger-btn   kd-animated zoomIn add-margin-right\" data-animation-delay=200><span class=\"prim_text\">Contact<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; el_class=&#8221;zindex with-shadow overflow-hidden&#8221; css=&#8221;.vc_custom_1631199104404{margin-top: -200px !important;margin-right: 15px !important;margin-bottom: 120px !important;margin-left: 15px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;border-radius: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9556","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/pages\/9556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/comments?post=9556"}],"version-history":[{"count":25,"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/pages\/9556\/revisions"}],"predecessor-version":[{"id":10993,"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/pages\/9556\/revisions\/10993"}],"wp:attachment":[{"href":"https:\/\/royaldoener.ch\/en\/wp-json\/wp\/v2\/media?parent=9556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}